• Establish purpose and outcomes of the Operations Review
  • Determine strengths, weaknesses, opportunities, and threats
  • Collaborate with key stakeholders
  • Align with intercollegiate athletics and institutional strategic priorities
  • Conform with NCAA and conference requirements
  • Establish meaningful benchmarks; adopt best practices
  • Identify athletics and institutional resource requirements: personnel, facilities, operating budgets, and equipment/technology
  • Quantify financial implications; create appropriate financial pro forma(s)
  • Introduce goals, strategies, timelines, responsibilities, and resource requirements
  • Provide comprehensive Operations Review with conclusions and recommendations

What is required for us to proceed…and be successful?

Operations Review Process

Drawing on a wealth of experience in intercollegiate athletics, CarrSports’ objective and solutions-focused approach measures performance against desired outcomes. Assessment criteria could include policies, procedures, organizational design, collaboration, communications, or application of industry best practices. Analysis of personnel, facilities, technology, and funding are also essential to an Operations Review.

Possible Operations Reviews may include the following:

Assess the institutional and departmental capacity to successfully attract, retain, and graduate outstanding student-athletes. Evaluate programs and processes for student-athlete career preparation and work satisfaction.

Collaborate with the institution and intercollegiate athletics to identify, collect, and analyze significant data points. Use data to develop strategies for achieving programmatic goals.

Develop a detailed profile of select intercollegiate sport(s), including personnel, facilities, equipment/technology, and operating budgets. Compare resource allocations with the sport’s capacity to achieve competitive goals.

Determine the capability of current and proposed facilities to support a competitive and sustainable athletics department. Metrics may include facilities master planning, revenue generation, fan experience, communications technology, maintenance, and student-athlete health, safety, and well-being.

Examine the fiscal stability of intercollegiate athletics, including fiscal management practices, valid forecasting assumptions, strategic budgeting processes, as well as the effectiveness of current and potential external revenue activities. Develop applicable financial pro forma(s) for making sound business decisions.

Assess policies, procedures, and organizational design pertaining to human resource management, staff performance, and personnel compensation. Examine effectiveness of the cross-functional relationship between intercollegiate athletics human resources operations and that of the institution.

Evaluate and design organizational structure (personnel, policies, procedures, and communications) to achieve maximum results – on and off the field.

Identify federal, state, institutional, and conference membership policies and governance issues pertinent to intercollegiate athletics’ ability to achieve and sustain success in a fluid and highly competitive market.

Evaluate the methodology and effectiveness of intercollegiate athletics external revenue generating programs and customer service activities. Recommend steps for maximizing revenue generating opportunities while delivering an optimal fan experience.

Assess the effectiveness of institutional and athletics departmental services focused on student-athlete health, safety, nutrition, and performance. Explore opportunities for integration of all aspects of student-athlete health care and sports performance.

Evaluate applicable institutional and intercollegiate athletics support services critical to successful operations of a contemporary athletics department. Examples include academic services, compliance, business operations, equipment operations, fundraising, marketing/promotions, strength and conditioning, ticket operations, and information technology.

Review gender equity and diversity policies as delineated by federal, state, institutional, and athletics membership requirements.

steve watson

“The work I’ve done with CarrSports has always been nothing but the very best. They are true professionals who bring a wealth of experience at all levels of college athletics. Great people doing great work, I couldn’t give a higher recommendation.”

Steve Watson
Director of Athletics, Loyola University Chicago

How May We Assist You?

    Our Clients

    Representative list of clients we have assisted with Operations Reviews

    • Belmont Abbey College
    • Grambling State University
    • Iowa State University
    • Louisiana Tech University
    • Murray State University
    • Old Dominion University
    • University Louisiana Monroe
    • University of Louisiana at Lafayette
    • University of Massachusetts - Amherst
    • University of Oklahoma
    • University of Richmond
    • University of the Incarnate Word
    • United States Naval Academy
    • St. Bonaventure University

    Backed by over 135 yearsof Intercollegiate Director of Athletics experience.

    Members of the CarrSports Team include former Division I Directors of Athletics, whose unmatched experiences, skills and knowledge as proven practitioners have enabled our clients’ well-informed decisions regarding appropriate solutions. Our ongoing commitment is to build on this legacy.